搜索资源列表
HServer
- 是一种基于HARRIS 2020交换机上的HIL协议编写的一款CTI服务器程序,在呼叫中心中经常使用的-is based on a 2020 HARRIS HIL switches on the new agreement prepared by the CTI server, the call centers often use
CTIphone
- 使用borland公司的delphi语言,编程实现CTI交换机坐席之间的互拨的功能。delphi语言完成语音板卡的设置, 应用程序接口API,七号信令的配置-use borland company delphi language, Programming CTI switches between the mutual Seat allocation functions. Delphi language Voice Card completed the installation, applicat
TSAPIIN
- TSAPI电话控制CTI程序,处理应答呼叫,摘机 -CTI telephone CTI procedures for handling responses to shout Abstract Machine
simServer
- 仿真讯鸟的坐席服务器的软件。在没有CTI的工作环境下,也可以适合作呼叫中心坐席软电话开发-simulation appear birds dine server software. CTI in the absence of the working environment, they can be suitable for call center soft phone development Seat
Cstatst32
- Alcatel TSAPI提供接口的开发例子.-Alcatel CTI interface for the development of examples.
tsapiPremium
- Alcatel 提供的TSAPI接口文档-the CTI interface documentation
CTI_display
- 透過rs232與CTI面板溝通 就訊息送到CTI面板
VoiceWebSample
- 这是一款利用GENESYS CTI 的 .NET控件开发的一个典型的Web Phone,具有很好的参考价值!
simplecall
- 1- Start the Intraswitch server. 2- Make sure MYCLASSPATH settings in simplecall.bat / incall.sh, outcall.sh reflects location of client-CTI jars. 3- Make sure java executable is in search path and java.policy is ok (see "installing Intr
SoftPhone
- 该源码用VC6.0开发,是CTI功能软件,能在PC上通过语音Modem拨打电话, 能打到固话和手机上。-The development of source code with VC6.0 is CTI software functions can be adopted in the PC Voice Modem dial telephone, that can hit the fixed and mobile phones.
CTIDemo
- 华为CTI平台,OCX话务控件坐席开发例子-Huawei CTI platform, OCX traffic control agent development example
call_center_agent
- 呼叫中心平台的人工座席软件,比如座席登入/退出、来电弹屏/去电弹屏、在线、示忙、在席、离席、静音、取消静音、通话保持、通话恢复、来电转其他座席、来电转业务部门电话/指挥调度、代接来电、三方/多方电话会议、点击拨号(预览外呼/屏幕呼出)、监听、强插、强拆、接管(呼叫拦截)、播放通话录音、来电转IVR流程、班长座席强制普通座席示忙/示闲、班长座席强制注销普通座席、座席之间收发文字信息、获取座席状态/座席状态监控、获取通道状态、获取呼入排队队列(ACD)情况、话务记录(CDR)统计报表等话务接续控制-