在酒店业竞越来越激烈的今天，酒店如何提高服务质量、管理能力显得越来越重要。尤其是对于星级酒店,酒店内部服务项目众多,既需要完成前台的一些服务工作,还需要完成后台的管理工作,并且还有餐饮管理,长话管理众多内容。如果没有一套可靠的酒店管理系统,但凭手工操作,不仅效率低下,而且会极大地形象到酒店的服务的服务质量。

在本章中将详细分析一个典型的酒店管理系统所要完成的功能,对各个功能进行详细的分析和设计,最后用例子来实现其中的一些功能。

-Competing more and more intense in the hotel industry today, the hotel how to improve service quality, and management capabilities become increasingly important. Especially for star hotel, the hotel a number of internal services not only need to complete the front of some of the services work, but also the management of the background needs to be done, and there are catering management, and long-distance management of a number of elements. If you do not have a reliable hotel management system, But, manual operation, not only inefficient, but the image will be greatly to the hotel service quality of service. In this chapter a detailed analysis of a typical hotel management system to accomplish the functions of the various functions of a detailed analysis and design, and finally an example to achieve some of these features.